Samsung Store Locations in the US: Every Samsung Experience Store and Repair Center by City (2026)
Samsung runs just seven of its own stores in the United States, called Samsung Experience Stores, and they are in only four states. For most Americans the nearest one is hundreds of miles away, so in-person repairs go through Samsung’s authorized walk-in partner, uBreakiFix by Asurion, which lists 690 stores nationwide. This guide lists every Samsung Experience Store with its address, phone number and hours, shows the nearest store and the local repair options for 48 major US cities, and counts authorized repair shops in every state.
Store details come from Samsung’s US store page and repair-shop counts from uBreakiFix by Asurion’s official locations page. Store hours can change on holidays, so check the store page before you go.
What this covers
Key takeaways
- There are 7 Samsung Experience Stores in the US: two in New York, two in Texas, two in California and one in Minnesota.
- Most big cities don’t have one. Chicago, Atlanta, Miami, Seattle, Boston, Phoenix, Denver and Washington, DC have no Samsung-run store, and from Miami or Seattle the nearest is more than 900 miles away.
- For repairs, Samsung’s authorized walk-in partner is uBreakiFix by Asurion, with 690 stores in 46 states, Washington, DC and Puerto Rico. Florida (76), Texas (74) and California (71) have the most.
- Four states have no uBreakiFix store: Alaska, Vermont, West Virginia and Wyoming. Mail-in repair or Samsung’s We Come to You service are the options there.
- Samsung stores are for trying, buying and trading in. They offer demos, sales consultations, trade-in credit and order pickup.
Samsung stores in the US: quick facts
Samsung’s own stores sit in some of the country’s busiest malls: Roosevelt Field on Long Island, Queens Center in New York City, The Galleria in Houston, Stonebriar Centre in Frisco near Dallas, The Americana at Brand in Glendale and Los Cerritos Center near Los Angeles, and Mall of America in Bloomington, Minnesota. Outside those four metro areas, the practical way to get hands-on help with a Galaxy phone, tablet or watch is an authorized repair shop.
Straight-line distance from each city’s downtown to the nearest Samsung Experience Store. Driving distances are longer.
Every Samsung Experience Store in the US
These are all seven Samsung Experience Stores listed on Samsung’s US website, grouped by state. Each listing includes where to find the store inside the mall, which saves a lot of wandering in places the size of Mall of America.
Samsung Experience Stores in California (2)
250 Americana Way, Unit B2, Glendale, CA 91210
Located between Sephora and AMC
Phone: 747-216-1700
Store hours: Mon–Thu 10am–9pm · Fri & Sat 10am–10pm · Sun 11am–8pm
Store page and appointments · Directions
239 Los Cerritos Center, Space D13, Cerritos, CA 90703
Located across from Lululemon and next to Mango
Phone: 562-516-1601
Store hours: Mon–Sat 10am–9pm · Sun 11am–7pm
Store page and appointments · Directions
Samsung Experience Stores in Minnesota (1)
60 E Broadway, Space S178, Bloomington, MN 55425
Level 1 between Michael Kors and Boss
Phone: 952-214-0089
Store hours: Mon–Sat 10am–9pm · Sun 11am–7pm
Store page and appointments · Directions
Samsung Experience Stores in New York (2)
630 Old Country Rd, Garden City, NY 11530
Located on Level 2 near Bloomingdale’s
Phone: 516-888-3240
Store hours: Mon–Thu 10am–8pm · Fri & Sat 10am–9pm · Sun 11am–7pm
Store page and appointments · Directions
90-15 Queens Blvd, Space 1060, Elmhurst, NY 11373
Level 1 between Zara and Shake Shack
Phone: 718-255-9861
Store hours: Mon–Sat 10am–9pm · Sun 11am–8pm
Store page and appointments · Directions
Samsung Experience Stores in Texas (2)
5085 Westheimer Rd, Houston, TX 77056
Located on Level 1 near Starbucks and Saks Fifth Avenue
Phone: 832-430-6059
Store hours: Mon–Thu 10am–8pm · Fri & Sat 10am–9pm · Sun 12pm–7pm
Store page and appointments · Directions
2601 Preston Road, Frisco, TX 75034
1st Level near Barnes & Noble
Phone: 469-731-4821
Store hours: Mon–Thu 10am–8pm · Fri & Sat 10am–9pm · Sun 12pm–6pm
Store page and appointments · Directions
What you can do at a Samsung store
Samsung Experience Stores are built for trying and buying Samsung products, and they list these services:
- Hands-on demos of the latest Galaxy phones, foldables and Galaxy XR, which you can book ahead
- Sales consultations with a specialist, by appointment
- Trade-in of your old device for instant credit toward a new one
- Store pickup for orders placed on Samsung.com
- Flexible payment options and in-store events
Repairs are not among the services Samsung lists for these stores. If your phone needs fixing, use one of the repair options below.
Trading in? Check what your old Galaxy would sell for first
Trade-in credit is convenient, but selling your old phone yourself often gets you more. List it on List It Global in a couple of minutes and see what local buyers offer before you decide. No listing fees and no commission.
Read our guide to selling a smartphone online safely.
Samsung store and repair near you: 48 major cities
Find your city below to see the nearest Samsung Experience Store and how many authorized uBreakiFix repair stores there are in your state. The repair count links to the official uBreakiFix locator for that state, where you can find the nearest shop and book a repair. Distances are straight-line from downtown.
| City | Nearest Samsung Experience Store | Distance | uBreakiFix stores in the state |
|---|---|---|---|
| Albuquerque, NM | Stonebriar Centre, Frisco, TX | About 580 miles | 2 in New Mexico |
| Anchorage, AK | The Americana at Brand, Glendale, CA | About 2,330 miles | None in Alaska |
| Atlanta, GA | The Galleria, Houston, TX | About 710 miles | 29 in Georgia |
| Austin, TX | The Galleria, Houston, TX | About 140 miles | 74 in Texas |
| Baltimore, MD | Queens Center, Elmhurst (Queens), NY | About 180 miles | 13 in Maryland |
| Boston, MA | Roosevelt Field, Garden City, NY | About 170 miles | 11 in Massachusetts |
| Charlotte, NC | Queens Center, Elmhurst (Queens), NY | About 540 miles | 25 in North Carolina |
| Chicago, IL | Mall of America, Bloomington, MN | About 350 miles | 28 in Illinois |
| Columbus, OH | Queens Center, Elmhurst (Queens), NY | About 480 miles | 21 in Ohio |
| Dallas, TX | Stonebriar Centre, Frisco, TX | About 22 miles | 74 in Texas |
| Denver, CO | Stonebriar Centre, Frisco, TX | About 650 miles | 16 in Colorado |
| Detroit, MI | Queens Center, Elmhurst (Queens), NY | About 490 miles | 18 in Michigan |
| El Paso, TX | Stonebriar Centre, Frisco, TX | About 570 miles | 74 in Texas |
| Fort Worth, TX | Stonebriar Centre, Frisco, TX | About 38 miles | 74 in Texas |
| Honolulu, HI | The Americana at Brand, Glendale, CA | About 2,560 miles | 3 in Hawaii |
| Houston, TX | The Galleria, Houston, TX | About 6 miles | 74 in Texas |
| Indianapolis, IN | Mall of America, Bloomington, MN | About 500 miles | 14 in Indiana |
| Jacksonville, FL | The Galleria, Houston, TX | About 830 miles | 76 in Florida |
| Kansas City, MO | Mall of America, Bloomington, MN | About 400 miles | 10 in Missouri |
| Las Vegas, NV | The Americana at Brand, Glendale, CA | About 230 miles | 8 in Nevada |
| Los Angeles, CA | The Americana at Brand, Glendale, CA | About 6 miles | 71 in California |
| Louisville, KY | Mall of America, Bloomington, MN | About 600 miles | 7 in Kentucky |
| Memphis, TN | Stonebriar Centre, Frisco, TX | About 410 miles | 20 in Tennessee |
| Miami, FL | The Galleria, Houston, TX | About 970 miles | 76 in Florida |
| Milwaukee, WI | Mall of America, Bloomington, MN | About 290 miles | 14 in Wisconsin |
| Minneapolis, MN | Mall of America, Bloomington, MN | About 9 miles | 10 in Minnesota |
| Nashville, TN | Stonebriar Centre, Frisco, TX | About 610 miles | 20 in Tennessee |
| New Orleans, LA | The Galleria, Houston, TX | About 320 miles | 7 in Louisiana |
| New York, NY | Queens Center, Elmhurst (Queens), NY | About 7 miles | 34 in New York |
| Newark, NJ | Queens Center, Elmhurst (Queens), NY | About 16 miles | 16 in New Jersey |
| Oklahoma City, OK | Stonebriar Centre, Frisco, TX | About 170 miles | 4 in Oklahoma |
| Orlando, FL | The Galleria, Houston, TX | About 850 miles | 76 in Florida |
| Philadelphia, PA | Queens Center, Elmhurst (Queens), NY | About 90 miles | 26 in Pennsylvania |
| Phoenix, AZ | Los Cerritos Center, Cerritos, CA | About 350 miles | 19 in Arizona |
| Pittsburgh, PA | Queens Center, Elmhurst (Queens), NY | About 320 miles | 26 in Pennsylvania |
| Portland, OR | The Americana at Brand, Glendale, CA | About 820 miles | 4 in Oregon |
| Raleigh, NC | Queens Center, Elmhurst (Queens), NY | About 430 miles | 25 in North Carolina |
| Sacramento, CA | The Americana at Brand, Glendale, CA | About 360 miles | 71 in California |
| Salt Lake City, UT | The Americana at Brand, Glendale, CA | About 580 miles | 8 in Utah |
| San Antonio, TX | The Galleria, Houston, TX | About 180 miles | 74 in Texas |
| San Diego, CA | Los Cerritos Center, Cerritos, CA | About 100 miles | 71 in California |
| San Francisco, CA | The Americana at Brand, Glendale, CA | About 340 miles | 71 in California |
| San Jose, CA | The Americana at Brand, Glendale, CA | About 300 miles | 71 in California |
| Seattle, WA | The Americana at Brand, Glendale, CA | About 950 miles | 12 in Washington |
| St. Louis, MO | Mall of America, Bloomington, MN | About 460 miles | 10 in Missouri |
| Tampa, FL | The Galleria, Houston, TX | About 800 miles | 76 in Florida |
| Tucson, AZ | Los Cerritos Center, Cerritos, CA | About 430 miles | 19 in Arizona |
| Washington, DC | Queens Center, Elmhurst (Queens), NY | About 210 miles | 2 in District of Columbia |
Only Houston, Los Angeles, New York, Minneapolis, Newark and Dallas have a Samsung Experience Store within about 25 miles. Everywhere else, an authorized repair shop is the closest in-person Samsung service.
How to get a Samsung device repaired
Samsung offers several official ways to get a Galaxy phone, tablet, watch or other device repaired. Which one is best depends on where you live and how quickly you need the device back.
| Option | What it is | How to book |
|---|---|---|
| Walk-in at uBreakiFix by Asurion | Samsung’s authorized walk-in repair partner since 2018. Samsung says repairs at its authorized centers are done by certified technicians using genuine Samsung parts, are completed the same day in most cases, and come with a 90-day warranty. | Book an appointment through Samsung’s service locator or the uBreakiFix locator |
| Samsung flagship repair locations | Selected uBreakiFix stores with extra Samsung training, equipment and parts. Samsung announced 50 of them in 2023, starting in Dallas, Houston, San Antonio, Orlando and Los Angeles. | Shown in the same locators |
| We Come to You | A technician repairs your phone at your home, office or another location, from a fleet of more than 400 vans (2023 figure) | Book on Samsung.com or uBreakiFix.com |
| Mail-in repair | Send your device to Samsung for repair. Useful if there is no shop near you. | Start a request on Samsung’s service page |
| Samsung Care+ | Samsung’s protection plan, which covers repairs and replacements for accidental damage | File a claim through your Samsung Care+ account |
| Self-Repair | Official repair manuals, genuine parts and tools for supported devices, so you can fix it yourself | Samsung Self-Repair |
Back up your photos and data, make sure you know your Samsung account and Google account passwords, and bring your proof of purchase if the device is under warranty. For a cracked screen, check whether your Samsung Care+ plan covers it before paying for the repair.
uBreakiFix by Asurion stores by state, from its official locations page on October 24, 2026.
Samsung authorized repair stores by state
This table lists how many uBreakiFix by Asurion stores each state has, and whether it also has a Samsung Experience Store. Click a number to open that state’s official locator with addresses, phone numbers and booking.
| State | uBreakiFix by Asurion stores | Samsung Experience Store |
|---|---|---|
| Alabama | 10 | – |
| Alaska | 0 | – |
| Arizona | 19 | – |
| Arkansas | 6 | – |
| California | 71 | 2 |
| Colorado | 16 | – |
| Connecticut | 7 | – |
| Delaware | 3 | – |
| District of Columbia | 2 | – |
| Florida | 76 | – |
| Georgia | 29 | – |
| Hawaii | 3 | – |
| Idaho | 4 | – |
| Illinois | 28 | – |
| Indiana | 14 | – |
| Iowa | 4 | – |
| Kansas | 6 | – |
| Kentucky | 7 | – |
| Louisiana | 7 | – |
| Maine | 1 | – |
| Maryland | 13 | – |
| Massachusetts | 11 | – |
| Michigan | 18 | – |
| Minnesota | 10 | 1 |
| Mississippi | 5 | – |
| Missouri | 10 | – |
| Montana | 3 | – |
| Nebraska | 5 | – |
| Nevada | 8 | – |
| New Hampshire | 2 | – |
| New Jersey | 16 | – |
| New Mexico | 2 | – |
| New York | 34 | 2 |
| North Carolina | 25 | – |
| North Dakota | 1 | – |
| Ohio | 21 | – |
| Oklahoma | 4 | – |
| Oregon | 4 | – |
| Pennsylvania | 26 | – |
| Puerto Rico | 2 | – |
| Rhode Island | 1 | – |
| South Carolina | 9 | – |
| South Dakota | 1 | – |
| Tennessee | 20 | – |
| Texas | 74 | 2 |
| Utah | 8 | – |
| Vermont | 0 | – |
| Virginia | 18 | – |
| Washington | 12 | – |
| West Virginia | 0 | – |
| Wisconsin | 14 | – |
| Wyoming | 0 | – |
Alaska, Vermont, West Virginia and Wyoming have no uBreakiFix store. If you live there, mail-in repair through Samsung or the We Come to You service, where available, will be quicker than driving to another state.
Repair it, or sell it?
If your old Galaxy needs an expensive repair, or you’ve already replaced it, it can still be worth money. Older models and phones with cracked screens can still sell to people who repair them or want an inexpensive phone. List yours on List It Global and reach buyers locally and further afield. Free to post.
Not sure what to charge? Read how to price second-hand items.
Frequently asked questions
How many Samsung stores are there in the US?
Samsung lists seven Samsung Experience Stores in the US: Roosevelt Field (Garden City, NY), Queens Center (Elmhurst, NY), The Galleria (Houston, TX), Stonebriar Centre (Frisco, TX), The Americana at Brand (Glendale, CA), Los Cerritos Center (Cerritos, CA) and Mall of America (Bloomington, MN).
Is there a Samsung store in Chicago?
No. The nearest Samsung Experience Store to Chicago is at Mall of America in Bloomington, Minnesota, about 350 miles away. Illinois has 28 uBreakiFix by Asurion stores for authorized Samsung repairs.
Is there a Samsung store in New York City?
Yes. Samsung Experience Store Queens Center is in Elmhurst, Queens, and Samsung Experience Store Roosevelt Field is in Garden City on Long Island, about 20 miles east of Manhattan.
Is there a Samsung store in Los Angeles or Dallas?
The Los Angeles area has two: The Americana at Brand in Glendale and Los Cerritos Center in Cerritos. The Dallas area has one, at Stonebriar Centre in Frisco, about 22 miles north of downtown Dallas.
Can I get my Samsung phone repaired at a Samsung store?
Repairs are not among the services Samsung lists for its Experience Stores. For an in-person repair, book a walk-in appointment at a uBreakiFix by Asurion store, Samsung’s authorized repair partner, or use mail-in repair or We Come to You.
Is uBreakiFix an authorized Samsung repair center?
Yes. According to Samsung, uBreakiFix by Asurion has been its authorized repair partner since 2018, and in 2023 Samsung began designating selected uBreakiFix stores as flagship Samsung repair locations.
Can I trade in my old phone at a Samsung store?
Yes. Samsung Experience Stores offer trade-in for instant credit toward a new device. Selling the phone yourself can get you more, so it is worth comparing before you trade in.
What if there’s no Samsung repair shop in my state?
Alaska, Vermont, West Virginia and Wyoming have no uBreakiFix store. Use Samsung’s mail-in repair, check whether We Come to You serves your area, or consider Samsung’s Self-Repair program for supported devices.
Upgrading to a new Galaxy?
Before you head to a Samsung store or order online, put your current phone, tablet or watch up for sale. List It Global is free to use, takes no commission, and lets you reach buyers in your city and across the country.
Get more interest with our guide to photographing items for your ad.
Sources
- Samsung Experience Stores, Samsung US (store addresses, phone numbers, hours and services, checked October 24, 2026)
- uBreakiFix by Asurion store locations (store counts by state, checked October 24, 2026)
- Samsung and uBreakiFix by Asurion bring enhanced device care to more people nationwide, Samsung Newsroom (August 3, 2023)
- Cracked screen repair and Service Locator, Samsung Support
- Samsung Self-Repair, Samsung Support
