Community guidelines
List It Global is free to use and open to anyone in 238 countries. That only works if people can trust who they are dealing with. These guidelines explain what we expect, what is not allowed, and what happens when someone breaks the rules. They sit alongside our Terms and Conditions, which are the binding agreement.
Zero tolerance
We have zero tolerance for objectionable content and abusive users. There is no warning system for serious breaches.
Objectionable content is anything obscene, pornographic, violent, hateful, harassing, discriminatory, defamatory or deceptive, and anything that exploits or endangers a child.
Abusive behaviour is harassment, threats, intimidation, hate speech, impersonation, stalking and unwanted sexual contact.
What you may not advertise
- Weapons, firearms, ammunition and explosives
- Knives, blades, swords, machetes and other bladed articles
- Illegal drugs, controlled substances and unapproved medicines
- Nudity, pornography and sexually explicit material
- Escort services and any advertisement offering or soliciting sexual services
- Stolen goods, and items with altered or removed serial numbers
- Counterfeit, replica and infringing goods
- Endangered species, protected wildlife and products derived from them
- Personal data, contact lists and account credentials
Section 6 of the Terms carries the complete list.
How to report something
Every advertisement has a Report option on the listing itself, in the app and on the website. Tell us which rule you think it breaks. Reports are confidential and the person you report is not told who reported them.
How to block someone
You can block any user from their profile or from inside a conversation. A blocked person cannot message you again, and their messages never reach you. Everyone you have blocked appears under Blocked users in your account settings, where you can unblock them at any time.
Blocking is yours to use. You do not need a reason and you do not need our permission.
What we do about it
We review reports of objectionable content and abusive behaviour and aim to act within 24 hours. Where a report is upheld we remove the content, and depending on what happened we may suspend or permanently close the account responsible, without notice and without refunding any paid promotion. Accounts closed for these reasons may not register again.
Every advertisement is also checked by our moderation team before it goes live, so most rule-breaking content never appears at all.
Staying safe
We are a place where buyers and sellers meet. We are not party to your transaction and we do not handle payments. Meet in a public place, inspect an item before you pay for it, and use traceable payment methods. Never send money in advance to someone you have not met or verified.
Getting in touch
If something needs a human, use our contact page. If you are reporting something urgent involving a risk to a person, say so and we will prioritise it.
